Privacy Policy

Effective Date: 15 June 2026

1. Introduction

Welcome to Green Star Aircon. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (greenstaraircon.com.sg) or engage our air conditioning services in Singapore.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when booking a service, requesting a quote, or contacting us. This may include:

• Personal Data: Name, email address, phone number, and WhatsApp number.
• Service Details: Residential or commercial address in Singapore, aircon issues, and preferred service schedule.
• Technical Data: IP address, browser type, device information, and usage details when you browse our website.

3. How We Use Your Information

The information we collect is used in the following ways:

• To schedule, confirm, and provide air conditioning services (e.g., servicing, repair, chemical wash).
• To communicate directly with you via phone, WhatsApp, or email regarding your bookings or inquiries.
• To process payments and generate invoices.
• To improve our website functionality, customer service, and overall user experience.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only with our employed technicians and authorized service personnel strictly for the purpose of fulfilling your requested aircon services. We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under the Personal Data Protection Act (PDPA) of Singapore, you have the right to request access to, correction of, or deletion of your personal data that we hold. If you wish to exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: greenstar9394@gmail.com
Phone / WhatsApp: +65 9449 9767